We are hiring Customer Support Executives to handle customer queries and provide end-to-end support through inbound calls. The role is ideal for graduates with solid communication skills who enjoy helping customers and resolving issues efficiently.
Key Responsibilities
Handle inbound customer calls professionally.
Understand, troubleshoot, and resolve customer queries.
Provide accurate information and effective solutions.
Maintain records of customer interactions and resolutions.
Follow quality, process, and compliance standards.
Coordinate with internal teams for timely issue resolution.
Ensure a positive customer experience on every interaction.
Skills Required
Excellent verbal communication skills.
Solid English, Tamil, and Hindi communication.
Positive problem-solving and interpersonal skills.
Customer-focused approach.
Ability to work in rotational shifts.
Basic computer and customer-handling skills.
Eligibility
Graduation is mandatory.
Freshers and experienced candidates can apply.
Candidates must be comfortable working in rotational shifts.
Job Details
Role: Customer Support Executive
Process: Inbound Voice Process
Work Schedule: 5 days working 2 rotational weekly offs
Shifts: Rotational shifts
Salary: ₹17,000 – ₹20,000 take-home per month
Additional Benefits: Night Shift Allowance Split Shift Allowance
Languages Required: English, Tamil & Hindi
If you have strong communication skills and enjoy interacting with customers, apply now for this Customer Care / Customer Support Executive opportunity.