Customer Support Associate Job Role: Customer Support Associate Job Type: Full-Time Shift: Morning Shift Timing: 9:30 AM – 5:30 PM Job Responsibilities - Handle customer queries through inbound calls and provide clear, polite assistance.
Understand customer concerns and provide appropriate solutions or guidance.
Maintain a skilled and friendly approach while communicating with customers.
Follow up on customer requests when required and ensure timely resolution.
Record customer interactions and relevant information accurately.
Coordinate with the internal team to resolve customer-related issues.
Maintain positive customer relationships through effective communication.
Requirements - Good verbal communication and interpersonal skills.
Tamil and English communication skills preferred.
Positive attitude and willingness to learn.
Freshers and experienced candidates can apply.
Ability to handle customers patiently and professionally.
Advantages - Performance-based incentives.
Morning shift with fixed working hours.
Training and growth opportunities opportunities.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits
Flexible schedule
Paid sick time
Paid time off
Work Location: In person
📌 Customer Support Associate Chennai
🏢 HC Solutions Group
📍 Chennai
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