28 Sep
|
Manpowergroup Services India
|
Delhi
28 Sep
Manpowergroup Services India
Delhi
Sr. executive for Gurgaon dlf cyber city
Candidate will handle CEO/CSH/Nodal Desk customer escalations received through email, ensuring timely resolution within SLA. The role involves complaint handling, coordination with internal teams, RCA and maintaining solid customer experience.
Key Requirements
Strong experience in Customer Service / Complaint Management / Escalation Management
Hands-on experience handling email-based customer escalations
Experience in CEO Desk / CSH Desk / Nodal Desk will be preferred
Robust written and verbal communication
Positive coordination with internal teams for end-to-end resolution
Experience in SLA/TAT, RCA and customer grievance handling
Female candidates only
📌 Email Escalations Credit Card Gurgaon Delhi
🏢 Manpowergroup Services India
📍 Delhi