We are looking for a friendly and professional Front Office Associate to join our team and be the first point of contact for our valued guests.

Key Responsibilities:
Greet and welcome guests with a positive and skilled attitude
Handle check-in and check-out procedures efficiently
Manage reservations, inquiries, and guest requests promptly
Maintain accurate records of guest accounts and billing
Coordinate with other departments to ensure smooth guest experiences
Uphold high standards of customer service and hotel policies

Requirements:
Prior experience in front office/guest relations preferred (hospitality background a plus). Freshers can apply too.
Excellent communication and interpersonal skills
Proficiency in MS Office and hotel management systems (preferred)
Solid problem-solving and multitasking abilities




Pleasant personality with a guest-first approach
Flexibility to work in shifts, including weekends and holidays

Job Type: Full time Pay: ₹16,500.00 - ₹18,500.00 per month

Benefits
Commuter assistance
Food provided
Paid sick time
Provident Fund

Ability to commute/relocate:
Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:
Bachelor's (Preferred)

Experience:
Hotel: 1 year (Preferred)

Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

📌 Front Office Associate Powai
🏢 MELUHA THE FERN SERIES BY MARRIOTT
📍 Powai