Key Responsibilities
Diagnostics &
Troubleshooting:

Use specialized electronic diagnostic laptop software (such as JCB Service Master) to identify complex mechanical, hydraulic, pneumatic, powertrain, electrical, and engine faults. [1]
Maintenance &
Repair:

Perform routine servicing, complete overhauls, and emergency breakdown repairs on earthmoving equipment (e.g., excavators, backhoe loaders, wheel loaders, and Loadalls) according to manufacturer specifications. [1]
Field Support &
Travel:

Visit client work sites, construction zones, or agricultural properties within an assigned territory to resolve issues directly in the field. [1]
Reporting &
Administration:

Document service history, accurately compile daily job cards, fill out risk assessments, capture photographic evidence of defects,



and submit electronic timesheets via company platforms. [1, 2]
Customer Service &
Commercial Acumen:

Act as the primary point of contact in office, explain technical updates to clients, manage service expectations, and proactively identify opportunities to upsell genuine parts or service contracts. [1, 2]
Inventory Coordination: Work closely with dealership parts departments to accurately identify, order, and track necessary spare parts required for fixes. [1, 2]

Pay: ₹13,000.00 - ₹16,000.00 per month

Perks
Versatile schedule
Provident Fund

Work Location: Hybrid remote in Sivaganga, Tamil Nadu

📌 Field Service Engineer Sivaganga
🏢 The Jayaraj Group
📍 Sivaganga