Role Overview

We are looking for experienced Google Workspace Support &
Migration Engineers to support a large-scale Microsoft 365 to Google Workspace migration program. The role involves providing L2/L3 support, user onboarding, Google Workspace administration, migration-wave support, and knowledge transfer to ensure a seamless transition and successful user adoption.

Key Responsibilities
Provide L2/L3 support for Gmail, Drive, Calendar, Meet, and Docs.
Support users during migration waves and hypercare periods.
Administer Google Workspace including users, OUs, groups, licensing, and basic security/DLP policies.
Troubleshoot complex issues and coordinate technical escalations.
Drive user adoption through hands-on support and guidance.
Create knowledge articles, SOPs,



and FAQs.
Conduct knowledge transfer sessions for the client's internal support team.

Required Skills
Google Workspace Administration
Gmail, Drive, Calendar &
Meet Support
User &
OU Management
Licensing Administration
Security &
DLP Administration
Migration &
Hypercare Support
Incident &
Escalation Management
Knowledge Management &
Documentation

Preferred
Experience in M365 to Google Workspace migration projects.
Google Workspace Certifications.
Exposure to SSO, Identity Management, and ITIL processes.

📌 Google Workspace Transition & User Support Engineer Bengaluru
🏢 VyntraPro Innovations
📍 Bengaluru