Head – Commercial & Operations

Company: Apana Logistics Limited

Reports to: Managing Director / Director

Experience: 10–15+ years, preferably in CFS / ICD / port operations

Role Overview

Take full ownership of day-to-day operations across all CFS / ICD / port sites, covering equipment, fleet, teams, customers and vendors, with daily reporting to the Director.

Key Responsibilities
Operations: Run smooth, uninterrupted site operations. Set up SOPs, monitor performance, remove bottlenecks and ensure safety compliance.
Reach Stackers & Trailers: Own maintenance, availability and utilisation. Manage breakdowns, spares and OEM/vendor coordination, and recommend repair, replacement or capex.
CFS / ICD & Port: Coordinate with terminal operators, shipping lines, transporters and customs stakeholders. Track turnaround time and productivity.
Customers: Act as the key operational contact. Visit sites, resolve complaints and submit visit reports.
Procurement & Banking: Coordinate purchase of equipment and spares. Support equipment-financing documentation. Financial approvals remain with management.
Team: Lead site teams, manage manpower and training, and hold regular review meetings.
Reporting:



Send daily updates (equipment status, site performance, manpower, pending issues) plus weekly and monthly reviews. Escalate critical issues immediately.

Requirements
Graduate in Operations, Logistics, Supply Chain, Engineering or a related field.
10–15+ years in logistics, CFS, ICD, port or heavy equipment operations.
Experience managing teams and multiple sites.
Hands-on knowledge of Reach Stackers, trailers and maintenance systems.
Robust communication, negotiation and MIS skills.
Willing to travel to sites.

KPIs Equipment availability and downtime, utilisation of Reach Stackers and trailers, preventive maintenance completion, customer satisfaction, cost control, spares availability, SOP and safety compliance, reporting quality and multi-site management.

Compensation: As per experience and industry standards.

To apply: Share your CV with current role, relevant experience, current compensation and expected compensation.

Pay: ₹21,565.18 - ₹97,703.96 per month

Advantages
Cell phone reimbursement
Commuter assistance
Provident Fund

Work Location: In person

📌 Head Of Commercial Operations Mumbai (India)
🏢 Apana logistics
📍 India