Job DescriptionPositions: 10

NExperience: 5–8 Years

NLocation: Goregaon, Mumbai

NCTC: Up to ₹10 LPA

NWork Mode: WFO

NRole Overview

nWe are looking for a VIP Support Engineer to provide high-touch, white-glove IT support to senior executives and VIP users. The role requires solid technical troubleshooting skills combined with excellent communication, customer handling, and the ability to resolve high-priority issues with minimal downtime.

NKey Responsibilities

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Provide white-glove IT support to senior executives and VIP users.
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Troubleshoot hardware, software, Microsoft 365, Outlook, and network issues.
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Support laptops, desktops, mobile devices, and peripherals.
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Provide support for Microsoft Teams and video conferencing.
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Manage and support executive meeting rooms.
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Handle high-priority escalations and ensure timely resolution.
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Minimize downtime for critical/VIP users.
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Coordinate with relevant infrastructure and application teams for complex issues.
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Maintain skilled communication and provide regular updates to VIP users.
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nRequired Skills

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Windows OS
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Active Directory
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Microsoft 365
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Outlook
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Microsoft Teams
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Video Conferencing
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Hardware & Desktop Troubleshooting
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Basic Network Troubleshooting
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Excellent Communication
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VIP/Executive Customer Handling
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📌 Hiring: Vip Support Engineer Executive / Vip It Support Alibag
🏢 Asian Hires
📍 Alibag