Experience : 4 - 5 years

Job Location: Noida Sector 62

JD for Key account officer:
The ability to explain complex information clearly and simply
Valuable sales, retention and negotiation skills
Plenty of drive, initiative and motivation
An honest and trustworthy manner
Interact with the customers
Answer the queries of customers and resolve their issues
Enhance customer experience and foster relationships
Improve credibility and create customer loyalty Attention to detail
The ability to analyses and research information Providing help and advice to customers using your organisation's products or services;
Communicating courteously with customers by telephone, email, letter and face-to-face;
Handling customer complaints or any major incidents,



Keeping accurate records of discussions or correspondence with customers;
Develop feedback or complaints procedures for customers to use
Handling escalations
Maintaining cordial relations with clients Improving customer service procedures, policies, and standards for your organisation or department;
Meeting with other managers to discuss possible improvements to customer service.

Interested Candidate share the cv to [email protected]

Pay: ₹500,000.00 - ₹700,000.00 per year

Advantages
Health insurance
Provident Fund

Application Question(s):
What is your fixed CTC?

Work Location: In person

📌 Key Account Officer Noida
🏢 Mcube Technologies
📍 Noida