SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Financial / Functional Perspective
Order booking for the project through the team
Sales revenue achievement through team performance
Adherence to budgeted time for selling
Sales collections
To follow up on outstanding collections data and guide team for closure

Customer Perspective
Responsiveness to customer queries and issues including escalations
To proactively contact potential customers to promote the project
To promptly respond on sales enquires so as to maximize sales conversions
To develop relations with existing & current key customers (E.g. Corporates, HNI Clients)
To ensure after sales support to the customers at the project through coordination with team

Internal Process Perspective
To participate in conceptualization & launch of sales initiatives to maximize order booking for the project
To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales prospects
To ensure generation of leads through calls, references etc and monitor team lead generation efforts
To coordinate with other functions viz.

Sales

Admin, Engineering, Legal on customer queries




To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region
To be involved in negotiating deals with customers especially key / high-value deals
To maintain accurate and timely data related to the project sales and existing / potential customers and review team MIS
To ensure effective implementation of Marketing initiatives to drive sales for the project
To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
To track competitor movements in the location and strategies for their properties and communicate the market intelligence
To visit the project site on a regular basis

Learning & Growth / Developmental Perspective
Keep abreast of developments in the area
Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning
To share best practices within the project/ region
To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head

📌 Manager Sales Bengaluru
🏢 Larsen u0026 Toubro
📍 Bengaluru