TECHNICAL SKILL:
. Solid understanding of OnBase modules such as Workflow, Unity Client, Web Client, and Application Enabler.
. Provide technical support and troubleshooting for OnBase users across the enterprise.
. Troubleshoot and resolve issues related to document retrieval, workflow automation, and system performance.
. Manage OnBase workflows, Unity Forms, Document Types, and User Groups.
. Collaborate with business teams to gather requirements and implement OnBase solutions that support retail processes like invoice processing, employee onboarding, store audits, and vendor documentation
. Maintain documentation for configurations, procedures, and support resolutions.
. Train end-users and create user guides or knowledge base articles.
. Hyland OnBase Support Specialist certified
. Experience with SQL Server, scripting, and basic database troubleshooting.
. Familiarity with Windows Server settings, Active Directory, and IIS.

Responsibility of / Expectations from the Role Ensure compliance with data governance, security, and audit requirements.

Liaise with OnBase vendors for escalated issues and enhancements.

Ability to work independently and manage multiple priorities.

📌 Onbase Developer Support Specialist Chennai
🏢 Hucon Solutions
📍 Chennai