Dentalkart is looking for 2 Operations Executives who can combine customer calling with hands-on warehouse management system (WMS) usage. The role bridges customer communication and warehouse execution - ensuring order-related queries are resolved on call while day-to-day WMS transactions and basic warehouse processes run smoothly and accurately.

Key Responsibilities

Customer Calling
Make and receive calls to customers for order status updates, delays, discrepancies, and general order-related queries.
Communicate clearly and professionally, ensuring customer concerns are addressed and logged appropriately.
Coordinate with internal teams to close the loop on customer queries raised during calls.

WMS & Warehouse Operations
Perform day-to-day transactions on the Warehouse Management System (WMS) - order allocation, stock updates, and dispatch-related entries.
Support basic warehouse operations including inward/outward tracking, put-away, and picking as required.
Flag and escalate WMS discrepancies (allocation errors, stock mismatches) to the concerned team for resolution.




Maintain accuracy of records to support smooth order fulfillment and inventory tracking.

Coordination & Reporting
Liaise between the customer support and warehouse teams to ensure timely resolution of order issues.
Maintain daily trackers/reports on calls handled and WMS tasks completed.

Required Skillset
Calling customers explicit, confident communication for order-related queries and updates.
Understanding of WMS (Warehouse Management System); familiarity with Vinculum is an added advantage.
Basic understanding of warehouse operations (inward, outward, put-away, picking, dispatch).

Desired Candidate Profile
Graduate in any discipline; prior experience in e-commerce/logistics operations preferred.
1 - 3 years of relevant experience in operations, warehouse, or customer calling roles.
Comfortable working with computer systems/WMS software and basic MS Excel.
Valuable communication skills in English and Hindi.
Willingness to work from the warehouse/office location (Chhatarpur, Recent Delhi).

📌 Operations Executive Logistiscs & Warehouse New Delhi
🏢 Dentalkart
📍 New Delhi