Presales Executive

Location: Bangalore

Employment Type: Full time

Experience: 1–3 years

We are looking for a confident and customer-focused Presales Executive to handle prospective customer enquiries, understand their requirements, explain our senior-living offerings, and support the sales team in converting leads into visits and bookings.

Key Responsibilities
Handle inbound enquiries through calls, WhatsApp, email, and other channels.
Understand customer requirements and provide relevant information about our senior-living services and facilities.
Explain pricing, packages, amenities, services, and key offerings to prospective customers.
Follow up regularly with leads and maintain accurate lead records.
Schedule and coordinate property visits for prospective customers and their families.
Coordinate with the sales and operations teams to ensure a smooth customer experience.
Maintain the lead pipeline and update CRM records regularly.
Identify customer needs and address initial queries professionally.




Support the sales team with lead qualification, follow-ups, and appointment scheduling.
Prepare and share relevant presentations, brochures, and information with prospective customers.
Maintain qualified communication and ensure timely follow-up with all prospects.

Requirements
1–3 years of experience in presales, telesales, inside sales, customer relationship management, hospitality, or real estate.
Excellent verbal and written communication skills.
Solid follow-up and relationship-building skills.
Customer-focused and persuasive communication style.
Good working knowledge of MS Office and CRM tools.
Experience in senior living, hospitality, healthcare, or real estate will be an advantage.
Ability to communicate effectively with senior citizens as well as their family members.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Presales Executive Bengaluru (India)
🏢 MANASUM SENIOR LIVING
📍 India