We are looking for a Receptionist with experience in the hotel and restaurant industry to join our team in Palayam, Calicut.
Key Responsibilities:
Manage front desk and reception operations.
Welcome and assist guests in a professional and courteous manner.
Handle guest enquiries, reservations, check-ins, and check-outs.
Coordinate with housekeeping, restaurant, and other departments.
Handle telephone calls, messages, and guest requests.
Maintain guest records and relevant documentation.
Ensure proper communication and coordination between departments.
Handle guest complaints and provide appropriate assistance.
Maintain a high standard of customer service and hospitality.
Support day-to-day hotel and restaurant operations as required.
Requirements:
Previous experience in hotel, restaurant, or hospitality operations is mandatory.
Candidates with experience in hotel room operations and restaurant operations are preferred.
Positive communication and interpersonal skills.
Pleasant personality with a customer-focused approach.
Ability to work in shifts, including weekends and holidays.
Candidates who can join immediately or at short notice will be preferred.
Benefits:
Salary: ₹15,000 – ₹22,000 per month
Chance to work in a professional hospitality workplace