Key Responsibilities:
Quality Assurance & Improvement
Develop and implement hospital-wide quality improvement (QI) programs.
Monitor key performance indicators (KPIs) and clinical outcomes.
Conduct audits and assessments to evaluate compliance with internal policies and external standards.
Analyze data to identify trends, areas for improvement and root causes of issues.
Regulatory Compliance & Accreditation
Ensure hospital compliance with healthcare laws, regulations and accreditation requirements (e.g. NABH).
Prepare for and manage internal and external audits, inspections and surveys.
Maintain documentation and evidence for compliance purposes.
Patient Safety & Risk Management
Promote a culture of patient safety through incident reporting, analysis and corrective actions.
Lead investigations of adverse events and near-misses.
Collaborate with clinical and non-clinical teams to develop patient safety initiatives.
Training & Education
Conduct training programs on quality standards, patient safety, infection control and continuous improvement methods.




Educate staff on quality tools such as root cause analysis (RCA), Plan-Do-Study-Act (PDSA) cycles.
Data Management & Reporting
Collect, analyze and report quality and performance data to senior management.
Develop dashboards and reports to communicate quality metrics.
Provide data-driven recommendations for operational and clinical improvements.
Cross-Functional Collaboration
Work closely with department heads, clinical staff, administration and external stakeholders.
Serve as a liaison with accrediting bodies and health authorities.

Qualifications:
Bachelor’s or Master’s degree in Healthcare Management, Nursing, Public Health or a related field.
Minimum 4- 5 years of experience in healthcare quality management.
Knowledge of healthcare accreditation standards and regulatory frameworks.
Solid analytical, communication and leadership skills.

Job Types: Full time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Quality Manager Chandigarh (India)
🏢 Healing Hospital and Institute of Paramedical Sciences
📍 India