Role: ServiceNow Developer / ServiceNow Architect

Experience : 8+ years

Location: PAN India

Must-Have Skills

ServiceNow Development in GRC modules, JavaScripting, Guide API, API using REST/SOAP, JSON, XML, Python scripting

Valuable-to-Have
ServiceNow Development in ITSM, SECOPS
Dev in Agile methodology

Roles and Responsibilities: The role of a ServiceNow GRC Developer / Architect includes collaborating with other members of the client team to coordinate, plan and deliver ServiceNow GRC projects.

Technical Skills:
Proficient in Development in ServiceNow modules i.e., GRC (mandatory), ITSM, SECOPS and Custom application development
Robust Knowledge of ServiceNow Scripting (JavaScript, GlideAPI)
Expertise in building and consuming APIs using REST/SOAP, with knowledge of JSON and XML
Write Python scripts for automation, data transformation, and integration tasks
Utilize Python for Advanced data processing and creating utilities that complement ServiceNow functionalities.

Roles:
Implementing and delivering GRC technology enablement services using ServiceNow GRC/IRM platform - User Management
Entity Scoping leveraging CMDB




Policy and Compliance Management
Risk Management (Classic), Migrate existing risks to risk management module
Audit Management
Customization and Development of GRC/ IRM solutions in ServiceNow

Good to have
Ability to Design and architect solutions to automated client processes into GRC solutions to meet their unique requirements
Consistently deliver quality client services and manage expectations of client service delivery.
Drive high-quality work products within expected timeframes and on budget.
Provide training to client team on user and admin level. Support handover process
Negotiating, client facing, communication, assertive, team leading/team member skills, supportive
Robust decision-making capabilities
Demonstrable problem-solving skills & good judgement for escalation and delegation and the ability to approach challenges with pragmatism
Tenacity to drive and take ownership of delivery
Skilled in application and software development security
Analytical skills

📌 Servicenow Bengaluru
🏢 Tata Consultancy Services
📍 Bengaluru