Description

Integration Tester ServiceNow

Experience

3–6 years

Role Summary

We are looking for an Integration Tester with solid ATF experience in testing ServiceNow integrations with external enterprise systems. The role focuses on validating end to end inbound and outbound integrations, ensuring data accuracy, security, reliability, and compliance with integration standards across settings.

Key Responsibilities

Integration Testing (Core Focus)
Perform end to end testing of ServiceNow integrations with ATF knowledge including:

o Inbound and outbound REST / SOAP APIs o IntegrationHub flows and spokes o MID Server–based integrations
Validate data exchange between ServiceNow and external systems for:

o Incident, Change, Problem, Event Management o CMDB and foundation data loads

Test Design & Execution
Analyse integration requirements and technical designs to create:

o Test scenarios o Test cases o Test data
Execute functional, regression, and negative test cases for integrations
Validate error handling, retries, and failure scenarios

Data Validation & Quality Assurance
Validate:

o Field mappings o Transformation logic o Reference data consistency




Ensure data integrity across ServiceNow tables and external systems
Verify CMDB reconciliation and update behaviour where applicable

Security & Access Validation
Validate integration security aspects:

o Service accounts and access roles o Authentication mechanisms (OAuth, Basic Auth, Tokens)
Ensure integrations comply with least privilege and governance standards

Defect Management & Collaboration
Log, track, and retest integration defects
Work closely with:

o ServiceNow Developers o Integration Owners o Architects and Platform Admins
Support UAT and production readiness activities

Operational & Run Support
Support integration run activities by validating:

o Transaction volumes o Failure scenarios o Post deployment stability
Assist in monitoring integration health during releases and upgrades

Technical Skills (Mandatory)
Robust understanding of:

o REST & SOAP APIs o JSON / XML payloads
Experience testing ServiceNow integrations involving:

o IntegrationHub o MID Server
Knowledge of ServiceNow ITSM modules
Hands on experience with API testing tools (e.g., Postman or similar)

📌 Servicenow Integration Atf Tester Bengaluru
🏢 Acesoft Labs
📍 Bengaluru