Team Lead Client Experience Bengaluru

Team Lead Client Experience Bengaluru

28 Sep
|
Quantum Leap Learning Solutions
|
Bengaluru

28 Sep

Quantum Leap Learning Solutions

Bengaluru

Build and establish Client Experience processes, SOPs, workflows and service standards from scratch.
Lead, mentor and manage the Client Experience team, ensuring solid ownership, accountability and performance discipline.
Define and track KRAs, KPIs and performance scorecards for the team.
Conduct regular 1:1s, performance reviews, coaching sessions and appraisal cycles.
Own client onboarding, engagement, product adoption and ongoing client experience.
Monitor CSAT, TAT, resolution rates, adoption and client engagement and drive improvement.

📌 Team Lead Client Experience Bengaluru
🏢 Quantum Leap Learning Solutions
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

HR Executive – Zoho HR, Talent Acquisition & AI (Chennai)

HR Executive – Zoho HR, Talent Acquisition & AI (Chennai)

29 Sep
|
JNB BEARINGS PRIVATE
|
Chennai
  • 29 Sep
  • JNB BEARINGS PRIVATE
  • Chennai

HR Executive Zoho HR, Talent Acquisition & AI Build HR. Automate HR. Hire great people. Grow with JNB Bearings. Location Chennai (Office-based) Experience 2 5 Years Department Human Resour [...]

Assistant General Manager- Club Operations (Mumbai)

Assistant General Manager- Club Operations (Mumbai)

29 Sep
|
DLF Hospitality
|
Mumbai
  • 29 Sep
  • DLF Hospitality
  • Mumbai

PURPOSE:This job description outlines the key responsibilities of the Club Manager in overseeing all aspects one of our Super Luxury Club Operations, ensuring excellence in service delivery, operation [...]

Subscribe to this job alert:

Get the latest job offers by email for: team lead client experience bengaluru / bengaluru

Program Manager – Theoria | Elite Research Programs (Mumbai)

Program Manager – Theoria | Elite Research Programs (Mumbai)

29 Sep
|
UniVisory
|
Mumbai
  • 29 Sep
  • UniVisory
  • Mumbai

Job Type: Full time Remote: Hybrid Company DescriptionUniVisory is an education-focused organization specializing in application counseling and guided pathways for learners pursuing competitive acad [...]

Open Source Database Administrator (Mumbai)

Open Source Database Administrator (Mumbai)

29 Sep
|
PineQ Lab Technology
|
Mumbai
  • 29 Sep
  • PineQ Lab Technology
  • Mumbai

Open Source Database Administrator (DBA)Experience: 5-10 YearsRole SummaryThe Open Source DBA is responsible for the installation, configuration, administration, monitoring, performance tuning, securi [...]

Subscribe to this job alert:

Get the latest job offers by email for: team lead client experience bengaluru / bengaluru