SystemsPlus is hiring for System Administrator Level 2 Support Engineer

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nExp : 6yr+

nUS shift.

nShort Joiners only

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6 years of experience in Windows Server administration and infrastructure support.
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Hands-on experience in administration and troubleshooting of Windows Server environments.
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Perform routine Windows Server patching, security updates, and maintenance activities.
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Monitor server health, performance, disk utilization, services, and Windows event logs.
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Troubleshoot Windows Server OS, service, connectivity, and performance-related issues.
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Hands-on experience with Active Directory administration, including user and computer accounts, groups, permissions, and account lockouts.
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Perform password resets, user access changes, group membership updates, and basic Group Policy troubleshooting.
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Monitor backup jobs, identify failed or missed backups, perform initial troubleshooting, and ensure successful completion.
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Provide basic network administration and troubleshooting for existing LAN and Wi-Fi settings.
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Positive understanding of TCP/IP, DNS, DHCP, network connectivity, and basic network troubleshooting.
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Provide basic support for existing firewall configurations and troubleshoot connectivity-related firewall issues.
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Monitor and manage infrastructure incidents and service requests within defined SLA timelines.
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Perform troubleshooting and initial root-cause analysis for recurring infrastructure issues and escalate complex issues to L3 teams.
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Work directly with US-based customers, participate in troubleshooting calls, provide status updates, and coordinate maintenance activities.
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Solid communication, customer-handling, documentation, troubleshooting, and ITIL/service-management skills;

experience working in a managed services environment and US customer support is preferred.

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nInterested candidate drop CV here:

📌 System Administrator Level 2 Pune
🏢 systems plus
📍 Pune