Key Responsibilities
Handle customer interactions through voice and blended channels.
Resolve technical and customer-related queries effectively.
Handle billing and retention-related concerns.
Maintain quality, productivity, and customer satisfaction standards.
Identify prospects for cross-selling and upselling.
Eligibility
Graduate candidates only.
Minimum 1 year of skilled work experience in international Technical Support/Customer Service/Sales.
Valid employment and experience verification documents are mandatory.
Sales or BPO experience will be preferred.
Excellent English communication skills.
Valuable technical aptitude and customer-handling skills.
Schedule & Benefits
5 days working.
2 rotational week-offs.
Majorly night shifts with rotational timings.
10 hours shift including 1-hour break.
Cab facility for eligible night shifts.
No leave during the first 3 months, except weekly offs.
Relocation Benefits Eligible outstation Jaipur Rajasthan candidates may receive:
10 days free stay on dual occupancy.
One-way bus/train/flight ticket.
Relocation bonus up to ₹10,000.
Interested candidates can share their updated resume80102O7552 Pay: ₹44,000.00 - ₹46,000.00 per month
Benefits
Work from home
Education:
Bachelor's (Required)
Experience:
Technical support: 1 year (Required)
Work Location: In person
📌 Technical Support Expert Hyderabad (India)
🏢 LHH Recruitment Solutions
📍 India
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