28 Sep
|
Wilyer
|
Gurugram
We are looking for a Spanish-speaking Technical Support Executive to assist customers with technical queries, troubleshooting, and product-related support. Freshers with positive Spanish language skills are also welcome to apply.
Key Responsibilities
Provide technical support to customers through email, chat, and calls.
Understand customer issues and provide appropriate troubleshooting solutions.
Handle and resolve technical queries related to products/software.
Guide customers step-by-step in resolving technical problems.
Escalate complex issues to the relevant technical team when required.
Maintain proper records of customer issues, resolutions, and follow-ups.
Coordinate with internal teams to ensure timely resolution of customer concerns.
Communicate professionally with Spanish-speaking customers.
Required Skills
Spanish language proficiency is mandatory.
Valuable communication skills in Spanish and English.
Basic technical troubleshooting knowledge.
Valuable problem-solving and customer-handling skills.
Freshers can apply.
Willingness to learn technical products and processes.
Salary: Up to ₹25,000 per month
📌 Tech Support Spanish Gurugram
🏢 Wilyer
📍 Gurugram