28 Sep
|
Manipal Hospitals
|
Bengaluru
28 Sep
Manipal Hospitals
Bengaluru
Preferred candidate:
Versatile to work in shifts
Handle multiple clients and enquiries
Multitasking and able to handle pressure
Coordinate and work as a team player
Preferred - If worked in healthcare / teleradiology knowledge
Roles and Responsibilities of a TR Case Coordinator:
Case Assignment: Assign cases to the appropriate radiologist based on specialty, availability and urgency.
Monitoring TAT: Track cases throughout the reporting process to ensure they are completed within the expected turnaround time.
Communication: Act as a communication bridge between radiologists, clients, and other stakeholders to ensure smooth information flow.
Shift Management: Assist in managing doctor rosters, shift handovers, and real-time availability & Coordinate with manager for optimal shift coverage, especially during peak hours or doctor shortages.
Issue Resolution: Quickly identify and resolve any operational issues,
such as discrepancies in reports or technical challenges.
Case Prioritization: Prioritize cases based on urgency, client needs, and type of study to ensure timely and effective reporting.
Client Updates: Provide status updates to clients on case progress, especially for delayed cases, and manage client expectations.
Data Entry and Documentation: Accurately enter case information, update records, and maintain explicit documentation for all cases. Update logs for any escalations, complaints, or special client requests.
Follow-Up: Ensure follow-ups on critical cases or return cases for re-evaluation as per client or radiologist requests.
Coordination with IT: Work with IT support for any technical issues that might disrupt the workflow, such as software malfunctions or connectivity issues.
📌 Teleradiology Coordinator Bengaluru
🏢 Manipal Hospitals
📍 Bengaluru