We Are Hiring

Role: Healthcare Operations Executive

Mode: Permanent (Remote)

Shift: 7:00 PM to 4:00 AM IST

Key Responsibilities
Track all scheduled telehealth consultations in real-time
Ensure doctors initiate consultations within defined SLA timelines
Reassign cases to available providers if SLA is not met
Proactively inform patients about delays or schedule changes
Ensure patients are prepared and ready before consultations
Provide timely updates to patients in case of any delays
Collaborate closely with Medical, Operations, and Support teams to avoid communication gaps

Key Requirements
0–6 months experience in a US calling setting; freshers are welcome
Willingness to work in US shift timings (night shifts)
Strong communication and phone-handling skills




Interest in working within a healthcare or telemedicine platform
Ability to manage time-sensitive tasks and meet SLAs
Strong problem-solving skills with quick decision-making ability
Basic knowledge of CRM systems, telemedicine platforms, or patient management tools (preferred)

Benefits:
Health insurance
Internet reimbursement
Leave encashment
Provident Fund
Work from home

Pay: ₹200,000.00 - ₹500,000.00 per year

Advantages
Adaptable schedule
Health insurance
Paid sick time
Provident Fund

Application Question(s):
Do you have prior experience in handling US customer?

Work Location: In person

📌 Us Customer Care Executive Chennai (India)
🏢 Genix technologies
📍 India