Role & responsibilities
Apply daily cash receipts including Checks, ACH, Wire Transfers, and Credit Card payments to customer accounts and invoices.
Investigate and resolve unapplied or unidentified cash receipts.
Analyze and manage customer deductions, disputes, and adjustments.
Perform account reconciliations and ensure accurate allocation of payments.
Collaborate with customers and internal stakeholders to resolve payment discrepancies.
Maintain accurate documentation of cash applications, adjustments, and communications.
Prepare reports on unapplied cash, deductions, and cash application metrics.
Identify process improvement prospects and support workflow enhancement initiatives.
Required Skills
Cash Application
Accounts Receivable (AR)
Order to Cash (O2C)
Payment Posting & Allocation
Cash Reconciliation
Unapplied Cash Resolution
Deduction Management
Account Reconciliation
Customer Query Resolution
Advanced Excel
Preferred Skills
Experience in Workday and CORA
Knowledge of Lean or Six Sigma
Robust analytical and problem-solving skills
Process improvement experience
Excellent communication and stakeholder management skills
Minimum 3+ years of experience in Cash Application, Accounts Receivable, O2C, or Finance Operations.
Robust understanding of payment application, reconciliation, and deduction management processes.
📌 Walk In Drive Cash Application Accounts Receivable /c Bengaluru
🏢 EXL
📍 Bengaluru