Job Purpose

This position is open with Bajaj Finance ltd. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.

Duties and Responsibilities
To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.
Control delinquency and focus on WRITE - OFF.
Ensuring documented feedback.
Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.
Ensuring audit queries are complied with.
Ensuring adequate "Feet on Street" availability area-wise / bucket-wise / segment-wise.
Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs,



monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of agencies / DMAs being appointed.
Constant evaluation of DMAs and agencies.
Identify and manage training needs for the CEs.
Support collection officers in legal / police issues.
Ensuring Champion Champion collection is driven successfully in the field.
Visit Random customers.

Required Qualifications and Experience
Practice Emotional Intelligence - Develops the team, supporting them to do more
Listens to others, stays calm under pressure, and treats everyone with respect.

📌 Area Manager Debt Management Services Sme New Delhi (India)
🏢 Bajaj Finance
📍 India