Excellent Opportunity to Build Your Career in an International Customer Support Process!
JOB DETAILS
Process: US Process
Freshers and Experience candidates can apply
Location: Thane, Navi Mumbai
Work Mode: Work From Office
Shift: US Rotational Shifts
Working Days: 5 Days Working + 2 Rotational Week Offs
Transport: Yes
Transport Allowance: Yes
SALARY & BENEFITS
CTC: 2.25 LPA to 6LPA
Take Home: 18,000 – 42,000/month
Performance-Based Incentives
Excellent Career Growth Prospects
ROLES & RESPONSIBILITIES
Handle customer service through voice support.
Understand customer concerns and provide appropriate resolutions.
Deliver qualified, empathetic, and customer-focused service.
Maintain accurate records of customer interactions.
Follow quality, compliance, and process guidelines.
Coordinate with internal teams to ensure timely issue resolution.