Job Description

We’re Hiring | Service Now – CMDB Architect We are looking for an experienced Service Now CMDB Architect to join our team and drive enterprise-scale CMDB architecture, transformation, and governance initiatives. Job Title: Service Now – CMDB Architect Experience: 10–12 Years Relevant Experience Location: Pune / Bangalore / Hyderabad / Chennai Open Positions: 1 Key Responsibilities & Requirements Service Now & CMDB Expertise 10+ years of overall IT experience with 7+ years of relevant Service Now CMDB Architecture experience Strong expertise in Service Now CMDB and CSDM (Common Service Data Model) with end-to-end adoption experience Strong understanding of: CI Class Modeling Service Modeling Dependency Mapping CMDB Architecture & Design CMDB Implementation & Transformation Proven experience in large-scale CMDB implementations and transformation programs Hands-on experience with CMDB data cleanup, normalization,



and governance Experience in designing and implementing CMDB governance frameworks and standards IRE & Reconciliation Deep hands-on expertise in Identification & Reconciliation Engine (IRE) Strong knowledge of: CI Identification Rules Data Source Precedence Reconciliation Strategies CI Identification and Data Integrity CMDB Data Quality & Governance Solid understanding of CMDB Data Quality Management Experience managing and improving: Completeness Correctness Compliance Duplicate CI Control CMDB Health Data Quality KPIs & Dashboards Ideal Candidate The ideal candidate should have strong architecture, governance, and hands-on Service Now CMDB expertise , with experience leading enterprise-scale CMDB transformation initiatives and driving CSDM adoption and data quality improvements.

Interested candidates can share their updated CV at: [email protected] Please mention “Service Now CMDB Architect” in the subject line.

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