Customer Service Representative

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Market-competitive salary

Experience

1 year(s)

1 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

WNS Global Customer Support Executive, Pune

Process: Voice / Chat / Email

Experience: 110 years

Qualification: Graduate

Key Responsibilities

- Handle customer queries through Voice, Chat and Email channels.
- Provide accurate and timely resolutions while maintaining high customer satisfaction.
- Follow process guidelines, SOPs and quality standards.
- Maintain proper documentation and update customer information.
- Achieve defined TAT, CSAT, AHT and quality targets.

Required Skills

- Excellent English communication and customer-handling skills.
- Good typing and written communication skills for Chat & Email.
- Basic computer knowledge and ability to work on multiple systems.
- Customer-focused attitude with good problem-solving skills.




- Willingness to work in rotational shifts / rotational week-offs .

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Service Representative (Maharashtra)
🏢 ABRICKWRAPS CONSULTANCY
📍 Maharashtra