Hiring: Head - Retail Fulfilment | Hyderabad

We are partnering with a fast-growing, venture-backed healthcare technology company that is transforming how healthcare products are accessed and fulfilled across India. As they enter an exciting phase of expansion, they are looking for a

Head - Retail Fulfilment

to build and scale their retail partner ecosystem, starting with Hyderabad and eventually expanding nationally.

LocationHyderabad

About the RoleThis is a unique

0-to-1 builder opportunity

for someone who thrives in execution-focused, entrepreneurial environments.As the Head of Retail Fulfilment, you will be responsible for designing, building, and scaling a distributed retail/pharmacy fulfilment network that delivers exceptional customer experience, product availability, and operational excellence.Initially, this will be an individual contributor role with the opportunity to build and lead the function as the network scales.

Key Responsibilities✅ Build and expand a retail/pharmacy partner network from scratch✅ Identify, evaluate, negotiate with, and onboard independent retail partners✅ Drive partner activation, fulfilment readiness, and operational excellence✅ Manage inventory availability, replenishment processes, and stock discipline✅ Own partner commercials, margins, settlements, and performance metrics✅ Establish SOPs, operating processes, and scalable fulfilment frameworks✅ Monitor and improve service levels, productivity,



and partner economics✅ Scale the operating model from pilot stage to a high-performing multi-city network

Ideal CandidateWe're looking for professionals who have:Built or expanded a retail, franchise, partner, or fulfilment network from an early stageHands-on experience managing independent retail/franchise partnersStrong field execution background and ability to solve operational challenges on the groundExperience in inventory management, fulfilment operations, and replenishment planningOwnership of commercials, negotiations, collections, and partner profitabilityDemonstrated success in scaling operational models and driving measurable KPIs

Preferred Industry BackgroundExperience from any of the following sectors would be highly relevant:Pharmacy RetailHealthcare DistributionE-Pharmacy / Omnichannel RetailFMCG General TradeOrganized RetailFranchise-led Business ModelsPartner-led Fulfilment Networks

Experience Required8+ years

of relevant experience with a strong track record of building and operating distributed retail networks.

Why Consider This Chance?Opportunity to build a business-critical function from the ground upHigh ownership and visibility with leadershipDirect impact on customer experience and business scalabilityChance to build and lead a team as the network expandsFast-paced, entrepreneurial environment with significant growth potential

📌 Head - Retail Fulfilment (Mumbai)
🏢 Healthcare technology
📍 Mumbai