Job Type: Full-time

Client Servicing Manager – Event ManagementLocation: ChennaiExperience: 3–7 YearsDepartment: Client Servicing / Business Development / OperationsEmployment Type: Full-TimeJob SummaryWe are looking for an experienced and proactive Client Servicing Manager with strong exposure to event management, proposal preparation, revenue generation, and event operations.The candidate will be responsible for managing client relationships, understanding event requirements, preparing creative and commercial proposals, converting enquiries into business, and coordinating end-to-end event execution.The ideal candidate should be able to manage the complete cycle — Client Enquiry → Requirement Understanding → Proposal → Costing & Negotiation → Business Conversion → Production & Execution → Client Closure.Key ResponsibilitiesClient Servicing & Relationship ManagementManage existing clients and develop strong long-term relationships.Understand client requirements, objectives, budgets, and expectations.Conduct client meetings, presentations, site visits, and requirement discussions.Act as the primary point of contact between the client and internal teams.Handle client queries, changes, negotiations, and escalations professionally.Proposal & PitchingPrepare professional event proposals, presentations, concepts, quotations, and BOQs.Coordinate with the creative/design team to develop event concepts and presentations.Understand client briefs and convert them into practical event solutions.Present proposals to clients and handle revisions based on feedback.Prepare commercial proposals and negotiate pricing with clients.Ensure proposals are commercially viable and aligned with project budgets.Revenue Generation & Business DevelopmentGenerate recent business through client networking, references, leads, and industry contacts.Convert enquiries and proposals into confirmed business.Identify upselling and cross-selling opportunities with existing clients.Achieve monthly/quarterly revenue targets.Maintain a healthy sales pipeline and regularly follow up on opportunities.Develop long-term relationships with corporate clients, agencies, brands, and decision-makers.Track enquiry, proposal, conversion, and revenue performance.Event Operations & ExecutionCoordinate end-to-end event execution along with the operations and production teams.Coordinate with creative, fabrication, AV, production, logistics, vendors, and venue teams.Conduct venue/site inspections and understand technical requirements.Ensure the approved concept and client requirements are executed as committed.Monitor timelines, budgets, deliverables, and quality.Be present at events when required and manage on-ground client coordination.Handle last-minute changes and execution challenges effectively.Ensure smooth project closure and client feedback after the event.Desired Event ExperienceExperience in handling projects such as:Corporate EventsProduct LaunchesDealer Meets & ConferencesAnnual MeetsAward FunctionsExhibitions & Stall FabricationBrand ActivationsConferences & SeminarsEmployee Engagement EventsPremium / Large-Scale Corporate EventsKey Skills RequiredExcellent client servicing and relationship managementStrong proposal and presentation-making skillsGood understanding of event costing,



BOQ and commercial proposalsStrong sales and revenue-generation mindsetGood negotiation and closing skillsEvent planning and operational knowledgeStrong vendor and production coordinationExcellent communication and presentation skillsAbility to manage multiple projects simultaneouslyGood knowledge of PowerPoint, Excel and MS OfficeCreative thinking with solid commercial awarenessAbility to work under pressure and meet deadlinesCandidate ProfileWe are looking for someone who is:Client-focusedBusiness-orientedProactive and confidentStrong in communication and negotiationComfortable preparing and presenting proposalsCapable of converting enquiries into revenueHands-on with event operations and executionComfortable interacting with senior-level clientsWilling to travel for client meetings, site visits, and event executionKey Performance Indicators (KPIs)New business generationRevenue achievementProposal-to-business conversionClient retention and repeat businessNumber and value of new opportunities generatedGross margin / project profitabilityTimely submission of proposals and quotationsSuccessful event executionClient satisfactionPayment follow-up and project closureIdeal CandidateThe ideal candidate should be able to independently handle:Client → Brief → Concept → Proposal → Costing → Presentation → Negotiation → Order Closure → Operations → Event Execution → Revenue & Client Relationship.Candidates with a combination of Client Servicing + Business Development + Proposal Making + Event Operations experience will be preferred.

📌 Hiring: Client Servicing Manager – Event Management (India)
🏢 Ecube Corporate Solutions
📍 India