Role & responsibilities

We are seeking a highly skilled and experienced Wintel Tower Lead to join our team. The ideal candidate will have extensive knowledge and hands-on experience with Solid understanding of Active Directory, Group Policy, DNS, DHCP, and WSUS. Hands-on experience with virtualization platforms (VMware, Hyper-V),

Key Responsibilities

- Lead day-to-day operations of the Wintel tower, including incident, problem, and change management.
- Ensure high availability, performance, and security of all Windows servers (physical and virtual).
- Manage and optimize Active Directory, DNS, DHCP, Group Policy, and related infrastructure services.
- Oversee patching, upgrades, capacity planning, and health checks of Wintel environments.
- Collaborate with storage, network, backup,



and virtualization teams for cross-domain activities.
- Ensure adherence to ITIL processes and organizational compliance standards.
- Handle major incident escalations and coordinate root cause analysis.
- Plan and execute server migrations, upgrades, and decommissioning activities.
- Review performance metrics, SLAs, and prepare operational reports.
- Mentor and guide Wintel engineers, providing technical direction and support.
- Engage with customers and stakeholders to review performance and plan improvement initiatives.

📌 Wintel Administrator (Delhi)
🏢 Tata Consultancy Services
📍 Delhi