Role & responsibilities

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

Duties & Responsibilities:

- Revival (Persistency calling and collection)
- Cross Selling BCSS, ABC, NPS & Loan.
- Renewal Premium Calling & Collection
- Full time persistency calling through Company App, Updating disposition into company app
- Coordination with Sales stakeholders for support related to Renewal Premium collection
- Occasional Field visits to meet customers as per need basis

Knowledge, Skills & Abilities:

- Academic Qualification: Graduate/Post Graduate
- Work Experience: 1+ years of experience in operations, customer service, backend operations preferably from Insurance or Banking sector.

Required Skills:

- Valuable communication skills
- MS Office (Excel, PowerPoint and etc.)
- Calling Experience
- Good communication skills
- MS Office (Excel, PowerPoint and etc.)

Regards,

Sneha Banerjee

HDFC Life-HR [email protected]

(phone hidden)

📌 Walk-in || Senior Associate - Branch Operations (Core - Persistency) (Chennai)
🏢 HDFC Life
📍 Chennai