- Handle international customer calls and emails regarding invoices and payments.
- Follow up with customers for outstanding payments and invoice-related issues.
- Monitor invoice aging and ensure timely payment collection.
- Research and resolve billing and payment disputes.
- Handle escalations and coordinate with internal teams for resolution.
- Update customer and payment details accurately in the system.
- Achieve client-defined targets and productivity goals.
Required Skills:
- Excellent verbal and written communication skills.
- Fluent in English with good international communication skills.
- International calling experience preferred.
- Good system knowledge and multitasking ability.
- Strong follow-up, problem-solving, and customer-handling skills.
- Ability to work under pressure and meet deadlines.
- Valuable team player with a positive attitude.
Contact HR - Aishwarya H ((phone hidden)) Walk -in interview - Monday to Friday 5.30PM To 7PM