Unified Support Engineer (Mumbai)

Unified Support Engineer (Mumbai)

04 Oct
|
HeadsnMinds Consultants
|
Mumbai

04 Oct

HeadsnMinds Consultants

Mumbai

Role & responsibilities

- Virtual Workspace &
- Remote Access

- Endpoint Platforms &

- Device Services

- Monitoring, Incident &

- Service Operations

- Automation &

- Continuous Improvement

- Documentation &

- Collaboration

Preferred candidate profile

- Ability to troubleshoot platform and endpoint issues and collect diagnostic evidence for root-cause analysis.

- Experience creating operational documentation, procedures and runbooks.

- Valuable understanding of PowerShell.

- Good understanding of YAML scripting.

- Knowledge of Ansible Tower

- Citrix Apps and Desktops.

- Citrix Remote Access.

- Citrix ADC / NetScaler.

- Citrix ADM

- Omnissa Horizon

📌 Unified Support Engineer (Mumbai)
🏢 HeadsnMinds Consultants
📍 Mumbai

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