Job Profile - Training & Development Manager / Full Time / Permanent / Work From Office
Package - 3.00 Lacs to 4.2 Lacs per annum (In Hand)
Roles and Responsibilities :
- Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
- Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
- Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
- Conduct Session on Compliance & Customer Satisfaction.
- You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.
Desired Candidate Profile :
- Excellent command on both English and Hindi Language(verbal and written)
- Graduate or Post Graduate, certifications are a plus
- Confident,Driven, Enthusiastic, and Innovative.
- Experience of training sales professionals preferably in financial industry
- Knowledge of Global Market. (Forex & Comex)
Reach Us On :
[email protected]
(phone hidden)
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Perks
- Provident Fund
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Training & development: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
📌 Training and Development Manager (Indore)
🏢 Signal Expert Global
📍 Indore