This is a remote position.

Job Title: Telecaller / Telecalling Executive

We are looking for a confident and energetic Telecaller to handle customer calls, generate leads, follow up with potential clients, and maintain strong customer relationships.

Key Responsibilities

- Make outbound calls to potential and existing customers.
- Explain company products/services clearly and professionally.
- Generate leads and convert inquiries into potential business opportunities.
- Follow up with interested customers regularly.
- Handle incoming customer inquiries and provide accurate information.
- Maintain daily call records and update customer details in CRM/Excel.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Coordinate with the sales team for qualified leads.
- Resolve basic customer queries and escalate issues when required.
- Maintain professional communication and a positive customer experience.

Candidate Requirements





- Good communication skills in Hindi; basic English communication preferred.
- Confident and convincing speaking ability.
- Basic knowledge of computer, WhatsApp, Excel, or CRM software.
- Ability to handle multiple calls and follow-ups.
- Target-oriented and self-motivated personality.
- Freshers as well as experienced candidates can apply.

Qualification

12th Pass / Graduate / Any relevant qualification.

Experience

Fresher to 3 Years.

Skills Required

Telecalling, Customer Handling, Lead Generation, Follow-up, Sales Communication, Customer Support, CRM Handling, Convincing Skills.

Employment Type

Full-Time

Job Category

Telecaller / BPO / Customer Support / Sales

Advantages

- Fixed Salary - Performance Incentives - Growth Opportunities - Training and Support - Professional Work Environment

📌 Telecaller ( Work from home) (Delhi)
🏢 Naukripay
📍 Delhi