Position: Telecaller

Number of Positions: As per requirement

Experience: Freshers & Experienced candidates can apply

Location: Guwahati, Assam

Employment Type: Full-time

Job Overview

We are looking for confident and communication-oriented Telecallers to handle student enquiries, make outbound calls, generate interest in Academy courses and support the admissions team in converting leads into enrollments.

Key Responsibilities

- Make outbound calls to prospective students and parents from provided lead databases.
- Handle incoming calls and respond to enquiries regarding courses, admissions, fees, schedules and facilities.
- Explain course details and career opportunities clearly and professionally.
- Understand the student's requirements and provide relevant information.
- Follow up regularly with interested students and parents.
- Maintain accurate records of calls, enquiries, follow-ups and admission status.
- Update leads in Excel, Google Sheets or CRM.
- Coordinate qualified and interested leads with the Academic Counselor/Admissions Team.
- Schedule counseling sessions and campus visits for prospective students.
- Conduct follow-ups through WhatsApp, SMS and email when required.
- Meet assigned daily/monthly calling and lead-conversion targets.
- Maintain professional communication and a positive relationship with students and parents.




- Collect feedback and record common student/parent queries.
- Prepare daily calling and follow-up reports.
- Participate in admission campaigns, seminars and promotional activities when required.
- Perform other admission-related responsibilities assigned by management.

Required Skills & Qualifications
- Minimum 12th pass; graduation preferred.
- Freshers are welcome to apply.
- Previous experience in telecalling, telesales, admissions, customer service or education counseling will be an advantage.
- Excellent communication skills in Hindi and English.
- Assamese communication skills will be an advantage.
- Clear and confident speaking ability.
- Good listening and convincing skills.
- Positive attitude and ability to handle repeated follow-ups.
- Basic knowledge of MS Excel/Google Sheets.
- Comfortable using WhatsApp, email and CRM systems.
- Positive typing and record-maintenance skills.
- Ability to work with daily/monthly targets.

Preferred Candidate Profile The ideal candidate should be confident, polite, energetic and target-oriented, with the ability to communicate comfortably with students and parents. Candidates with experience in education, training institutes, coaching centres, admissions, telesales or customer service will be preferred.

Pay: From ₹14,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Silpukhuri)
🏢 Wizeiz
📍 Silpukhuri