04 Oct
|
Chalonaukripay
|
Gurugram
04 Oct
Chalonaukripay
Gurugram
Here is a complete, customizable template for a Telecaller / Outbound & Inbound Sales Executive tailored for corporate hiring and job board postings.
Job Title: Telecaller / Inside Sales Executive Job Type: Full-time / Part-time Location: On-site / Remote / Hybrid Experience Required: 0 – 3 years (Freshers welcome) Department: Telecalling / Inside Sales / Customer Support Job Overview We are seeking an energetic, dynamic, and goal-oriented Telecaller to join our growing team. In this role, you will be responsible for making outbound calls to potential leads, explaining our services/products, answering customer inquiries, and generating qualified leads or closing sales.
Key Responsibilities Lead Generation & Conversion: Make daily outbound calls to prospective clients using provided databases or leads to promote company offerings. Client Engagement: Understand client needs, present suitable products or services, and answer questions thoroughly to build trust. Pipeline Management: Follow up promptly with warm leads, scheduled callbacks, and pending client queries to drive conversions. Database Maintenance: Accurately record customer details, interaction notes, and disposition statuses in the CRM software. Customer Support: Handle incoming calls with professionalism, resolving preliminary inquiries and routing complex queries to senior managers. Performance Targets:
Meet or exceed weekly and monthly targets for call volume, lead qualification, and conversions.
Requirements &
Qualifications Education: High school diploma, Higher Secondary (10+2), or Bachelor’s degree in any field. Experience: Prior experience in telecalling, inside sales, customer service, or BPO environments is preferred (Freshers with strong communication skills may also apply). Communication Skills: Excellent spoken and written communication in English, Hindi, or regional languages as required. Tech Proficiency: Basic familiarity with computers, MS Office (Excel/Word), and experience with CRM software (e.g., Zoho, HubSpot) is a plus. Interpersonal Skills: Solid persuasion skills, active listening, patience, and a positive attitude under rejection. Key Competencies Strong convincing and objection-handling capability High energy level and self-motivated work ethic Time management and multi-tasking ability Ability to work effectively in a target-driven team environment Benefits &
Compensation Competitive fixed salary + attractive performance-based incentive structure Paid training and structured career growth path Rewards & Recognition programs for top performers * Leave advantages and statutory perks (PF/ESI where applicable)
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits
- Cell phone reimbursement
Work Location: In person
📌 Tele Caller Executive (Gurugram)
🏢 Chalonaukripay
📍 Gurugram