- Responsible for the transactional services team meeting client deadlines for settlement reporting and invoicing.
- Manage the transactional services team by supporting and empowering staff to meet key SLAS and client settlements with accruacy and efficiency.
- Reviews and creates invoices / settlements for clients and subcontractors.
- Communicate with other departments to complete the settlement process • Follows and ensures team members follow procedures and comprehends invoicing instructions including upload to client portals • Processes large amounts of detailed information with accuracy • Incorporates an understanding of how Operations processes affect invoices / settlements • Monitor progress of client orders in line with SLAs and flag concerns early • Uses Excel to summarise and document reporting metrics required by clients as well as to assist in reviewing the invoicing process.
- Extract data from various operational and accounting software to ensure completeness of billing • Reviews that transactional team members are coding invoices to proper General Ledger accounts and divisions; ensure accuracy of VAT and invoice presentation.
- Work closely with other departments to ensure the smooth transacting of client billing • Produces SOPS and procedural guides as and when required and continually reviews existing SOPs and Procedures to ensure best practice and accuracy.
- Produces transparent metrics that highlight productivity and any potential issues for senior management.
- Other duties as assigned

📌 Team Lead Billing (Bengaluru)
🏢 PROVIDENT HR SOLUTIONS
📍 Bengaluru