Location: Pune – Head Office

Experience: 1–2 Years

Employment Type: Full-Time

Job Overview

We are looking for a Team Coordinator – Operations to manage client coordination, service requests, vendor scheduling, follow-ups, and operational reporting for assigned accounts.

Key Responsibilities

- Coordinate with clients regarding service requests, scheduling, updates, and closures.
- Assign and coordinate vendors for site visits and ensure SLA/TAT adherence.
- Track service requests, vendor performance, job cards, approvals, and costs.
- Coordinate preventive maintenance schedules and ensure timely completion.
- Maintain and update the vendor database and support vendor onboarding.
- Prepare weekly/monthly MIS reports and track SLA, TAT, rework, and vendor performance.
- Escalate unresolved service issues and ensure timely closure.
- Identify additional service requirements and support account growth.

Requirements




- 1–2 years of experience in Operations, Service Coordination, Client Coordination, Vendor Management, or similar roles.
- Good communication, coordination, follow-up, and problem-solving skills.
- Positive knowledge of MS Excel/MIS.
- Ability to manage multiple service requests and stakeholders.
- Candidates who can speak Hindi,Tamil, Malayalam, or Telugu will be preferred.
- Willingness to work from the Pune Head Office.

Key Skills Client Coordination | Vendor Management | Operations | Service Delivery | MIS | MS Excel | SLA/TAT | Follow-up | Team Coordination

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule
- Health insurance

Work Location: In person

📌 Team Coordinator (Baner)
🏢 Prophandy Technologies
📍 Baner