- Robust knowledge of Change management, AD, Network Shares, NAS systems.
- Experience with ticketing tools (ServiceNow preferred).
- Good understanding of ITIL processes(Incident, Change, Problem Management).
- Excellent communicationskills (written and verbal).
- Ability to work in shift environments and support weekend activities.
- Strong troubleshooting and analytical skills.
- Experience in enterprise IT support environmentspreferred.Role & responsibilities
📌 System Administrator Lead (Mumbai)
🏢 Dixit Infotech Services
📍 Mumbai
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