Job title: Warehouse Operations Manager – Quick Commerce

Job Summary

Looking for an experienced Warehouse Operations Manager to manage high-volume Quick Commerce / E-Commerce warehouse fulfilment operations. The role will involve end-to-end ownership of warehouse functions including Inbound, Putaway, Inventory, Picking and Dispatch , with responsibility for operational efficiency, manpower management, WMS accuracy, productivity, SLA adherence, process compliance and team performance.

Candidates with strong experience in Quick Commerce, E-Commerce fulfilment, high-volume warehouses, WMS operations and manpower management will be preferred. Experience with Flipkart / Flipkart Minutes will be an added advantage.

Key Responsibilities

- Manage end-to-end warehouse operations across Inbound, Putaway, Inventory, Picking and Dispatch .
- Plan and manage manpower, shifts and operational capacity based on daily and peak-volume requirements.
- Ensure accurate and timely WMS transactions , inventory movements and system closures.
- Monitor warehouse productivity, operational KPIs, SLAs and turnaround times.
- Manage receiving, GRN processing, dock operations, staging and putaway activities.
- Ensure inventory accuracy through cycle counts, stock audits, reconciliation and variance analysis.
- Manage picking operations to achieve order accuracy, productivity and SLA targets.
- Ensure timely order consolidation, staging, dispatch verification, vehicle loading and dispatch closure.
- Coordinate with transporters, vendors, internal warehouse teams and last-mile operations.
- Identify shortages, excess, damages, wrong-bin inventory, wrong/short picks and dispatch discrepancies.




- Conduct RCA and CAPA for operational issues and recurring deviations.
- Drive productivity improvement, process compliance, 5S, EHS and warehouse safety.
- Monitor peak-volume operations and ensure adequate manpower and operational readiness.
- Prepare and review Excel/MIS reports and provide regular operational updates.
- Lead warehouse teams and supervisors while maintaining discipline, service levels and process standards.

Key Performance Areas

- Inbound TAT and Dock-to-Stock
- GRN Accuracy
- Putaway TAT and Location Accuracy
- Inventory Accuracy and Bin Accuracy
- Cycle Count Compliance
- Shrinkage and Inventory Variance
- Picking Accuracy and Units Picked per Hour
- Order SLA and Backlog
- On-Time Dispatch
- Dispatch Accuracy
- Loading and Vehicle TAT
- Manpower Productivity
- Damage / Shortage / Misroute Control
- Space Utilization
- Process Compliance and Safety

Candidate Profile

- Graduate / B.Tech / MBA / PG in Operations, Supply Chain or Logistics preferred.
- Solid experience in Quick Commerce / E-Commerce fulfilment / high-volume warehouse operations preferred.
- Strong knowledge of WMS and warehouse system transactions .
- Experience managing large blue-collar teams, supervisors and shift operations.
- Strong understanding of warehouse KPIs, SLAs, productivity and operational controls.
- Good knowledge of Excel, MIS reporting and data analysis.
- Strong RCA, CAPA and problem-solving capabilities.
- Experience in inventory control, manpower planning, process improvement and safety compliance.
- Ability to independently manage warehouse operations and take ownership from Day 1.
- Experience with Flipkart / Flipkart Minutes will be strongly preferred.

📌 Supply Chain Manager (Karnataka)
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📍 Karnataka