Job Summary

Krishna Jewellers Pearls & Gems Pvt. Ltd. is seeking an experienced and results-driven Store Manager to lead the day-to-day operations of our retail jewellery showroom at Kokapet. The ideal candidate will be responsible for driving sales performance, delivering exceptional customer experiences, managing showroom operations, and leading a high-performing team.

This role requires a strong leader with excellent communication skills, sound business acumen, and a passion for retail and jewellery sales.

Key Responsibilities

Sales & Customer Experience

- Drive showroom sales by leading and motivating the team to achieve and exceed sales targets.
- Deliver exceptional customer service and ensure a personalized shopping experience.
- Build and maintain robust relationships with high-value and repeat customers.
- Handle customer concerns, escalations, and service recovery professionally.
- Ensure the team possesses strong product knowledge and sales skills.

Team Leadership & Development

- Lead, supervise, train, and mentor showroom staff.
- Conduct regular performance reviews and provide coaching and feedback.
- Manage employee schedules, attendance, and task allocation.
- Foster a positive, customer-focused, and performance-driven work culture.

Store Operations & Inventory Management

- Oversee daily showroom operations and ensure compliance with company policies.
- Coordinate with inventory teams to maintain adequate stock levels.
- Ensure proper inventory control, stock audits, and merchandise security.
- Maintain showroom presentation, cleanliness, and visual merchandising standards.
- Ensure adherence to security and loss-prevention procedures.

Financial & Business Management

- Monitor daily, weekly, and monthly sales performance.
- Analyze sales reports and implement action plans to achieve business goals.




- Ensure accurate cash handling and billing procedures.
- Support budgeting, expense control, and operational efficiency initiatives.

Marketing & Customer Engagement

- Support marketing campaigns, showroom events, and promotional activities.
- Encourage upselling and cross-selling opportunities.
- Provide market insights, customer feedback, and competitor information to management.
- Participate in local business development initiatives to increase showroom footfall.

Qualifications & Skills

- Proven experience in retail management, preferably in jewellery, luxury retail, fashion, or lifestyle segments.
- Strong leadership, team management, and people development skills.
- Excellent communication, interpersonal, and customer service skills.
- Sound knowledge of retail operations, inventory management, and sales processes.
- Proficiency in POS systems, MS Office, and inventory management software.
- Strong analytical, problem-solving, and decision-making abilities.
- High level of integrity, accountability, and attention to detail.

Education & Experience

- Bachelor's Degree in Business Administration, Retail Management, or a related field (preferred).
- Minimum 10 years of retail experience, including at least 3 years in a managerial or supervisory role.
- Experience in jewellery retail or luxury retail will be an added advantage.

Working Conditions

- 6 days per week.
- 10 working hours per day.
- Availability to work on weekends, public holidays, and during festive seasons.
- May involve prolonged standing and active participation in showroom operations.

Compensation & Benefits

- Competitive Salary
- Performance-Based Incentives
- Health Insurance
- Provident Fund (PF)
- Paid Leave
- Daily Snacks
- Yearly Bonus
- Professional Development and Career Growth Opportunities
- Supportive and Professional Work Environment

📌 Store Manager (Hyderabad)
🏢 Krishna Jewellers Pearls & Gems Private
📍 Hyderabad