:

We are looking for an SRE / Cloud Operations Support Engineer with 23 years of experience in cloud operations and production support. The candidate will be responsible for monitoring, incident management, troubleshooting and first-line production support in an Azure-based cloud setting, with an ongoing migration to Google Cloud.

Key Responsibilities:

- Monitor applications and services hosted in Azure cloud environments.

- Monitor and respond to Datadog and PagerDuty alerts within defined SLAs.

- Perform first-level incident triage, diagnosis and troubleshooting.

- Execute runbooks to resolve known production issues.

- Monitor critical overnight processing and proactively identify operational issues.

- Contribute to runbook improvements and operational process enhancements.





- Support monitoring and alert-tuning improvements through Git/Terraform pull requests.

- Escalate complex issues to the internal SRE team.

- Maintain incident records and ensure proper handover to the next support team.

Mandatory Skills:

- Azure / GCP Cloud Operations Support

- Datadog

- PagerDuty

- Production Support & Incident Management

- Linux / Unix

- Terraform (Basic)

- Git

- Cloud Infrastructure

- Networking Basics

- Troubleshooting

Preferred Skills:

- Python / Shell Scripting

- CI/CD

- Observability

- Alert Management and Noise Reduction

📌 SRE / Cloud Operations Support Engineer (Bengaluru)
🏢 Ninestars Information Technologies
📍 Bengaluru