Role & responsibilities

- Consult with senior engineers and stakeholders to gather technical requirements and design specifications

- Design and prototype voice solutions in dedicated laboratory environments

- Perform comprehensive testing and validation of voice systems before production deployment

- Engineer and test Cisco UC portfolio solutions including call routing, voicemail, contact center, and emergency services

- Design and test IPC trading floor communication systems and turret configurations

- Implement and test Nice voice recording solutions and compliance frameworks

Preferred candidate profile

- Cisco CCNP Collaboration or equivalent advanced certification

- Experience in financial services or trading floor environments

- Knowledge of Microsoft 365 and Teams architecture

- Familiarity with technical documentation tools and platforms

- Experience with change management and migration planning

- Understanding of ITIL processes and operational handover procedures

- Knowledge of laboratory management and testing environments

- Experience with Cisco UC applications and APIs

📌 Sr. Associate Voice Engineer (Mumbai)
🏢 HeadsnMinds Consultants
📍 Mumbai