About the Role

Anemo Prime Pvt. Ltd. is looking for an experienced Service Manager to manage and lead HVAC/MEP service operations. The role involves handling service teams, client coordination, troubleshooting, maintenance activities, and ensuring timely and quality execution of service requirements.

Key Responsibilities

- Manage day-to-day HVAC/MEP service and maintenance operations.

- Lead and supervise service engineers, technicians, and site teams.

- Plan and monitor preventive and corrective maintenance activities.

- Diagnose and coordinate resolution of HVAC and mechanical equipment issues.

- Coordinate with clients for service requests, complaints, and technical requirements.

- Plan manpower, materials, tools, and resources required for service activities.

- Monitor service calls and ensure timely closure of complaints.

- Conduct site visits and provide technical support whenever required.

- Prepare and review service reports, maintenance records, and other documentation.

- Coordinate with project, procurement, design, and other internal teams.

- Ensure compliance with quality, safety, and company standards.

- Monitor team performance and provide technical guidance and support.





- Develop strong customer relationships and ensure customer satisfaction.

- Identify recurring issues and recommend corrective and preventive actions.

- Support service-related commercial activities, quotations, and AMC requirements when required.

Required Skills

- Solid knowledge of HVAC systems, equipment, and maintenance.

- Good troubleshooting and problem-solving skills.

- Experience in handling service teams and site operations.

- Strong client coordination and communication skills.

- Good planning, manpower management, and organizational skills.

- Ability to manage multiple service activities simultaneously.

- Knowledge of safety and quality requirements.

- Proficiency in MS Office and service-related documentation.

- Willingness to travel to project and client sites as required.

Preferred Profile

- 4+ years of relevant experience in HVAC / MEP / Engineering Services.

- Diploma / B.Tech in Mechanical Engineering or related discipline.

- Experience in commercial, industrial, cleanroom, or building HVAC projects will be an advantage.

- Candidates with strong experience in service operations and team management are preferred.

📌 Service Manager (HVAC) (Gurugram)
🏢 Anemo Prime
📍 Gurugram