Job Details

- Functional area: Service

- Onsite or Remote: Onsite

- Country/Region: IN

- City: Udaipur

Are you in for a big challenge, like contributing to the success of new global company Epiroc is the company demerged from Atlas Copco, with shareholders and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs.

We clearly aim to be our customers first choice.

Position

Service Engineer

Responsibilities

- To provide a mechanical and auto electrical support base, for all scheduled and breakdown repair of the site-based equipment fleet.

- Contribute to the effective repair and ongoing performance of all contract encompassed equipments.

- Assist with the Management of MRS EPIROC India Contract with the capability to deliver a first-class Service/product.

- To be recognized as one of the most effective and proactive when reviewed by the Mining and Construction industry as "First in Mind, First in Choice".

- Work collaboratively with other stakeholders responsible for Project Deliverables to ensure effective and efficient Contract Execution.

- Enforce EPIROC policies and guidelines as described in "The Way We Do Things".

- Ensure that all employees in your area of responsibility maintain a high ethical standard.

- Maintain a culture of Safety and Health above all else along with a robust environmental responsibility.

- Development of people with understanding, knowledge, and ability to instil customers with the confidence required to rely on the deliverance and quality output of these individuals. Expectations are for performance at levels comparable to industry benchmark standards for maintenance contracts.

- Asset Optimization at sites is to be driven at a high level in active collaboration with Customer. You will identify waste practices that we are currently engaged in and look at bringing in efficiency improvements to replace them.

- Responsible for Preventive Maintenance Compliance (PM),



backlog on time execution, oil analysis actions, CERTIQ reports actions when required, fully responsible for the equipment performance according to contract Availability, MTTR, MTBF, meters drilled.

- Enhance the service offer, increase efficiency, deliver customer satisfaction, safeguard profitability and enhance the safety reliability of Epirocs people, products and services.

- Maximize customer availability, reliability and profitability with the products offered.

- Maintain a culture of Safety and Health above all else along with a strong environmental responsibility SHE.

- Responsible for the 5s, take 5, work/shop area housekeeping, minimize the fluid/oil leaks/spills.

- Manage own performance in a way that earns the teams trust through consistent desirable behaviour that up holds the EPIROC values.

- Lead and contribute to an effective safe, productive team.

- Manage own performance in a way that earns the teams trust thru consistent desirable behaviour that upholds the EPIROC values.

- Drive and demonstrate personal behaviours that uphold these values thru the business unit encouraging and supporting BU work life balance and initiatives.

- Take personal accountability for own development. Contribute own improvement ideas as well as listening to making informed comment on team members improvement ideas.

- Keep up to date with best practices and processes to allow overall team improvements to be initiated.

- Reliability and availability must be key drivers for continual improvement.

- Clarifying stakeholder needs and managing expectations to ensure timely delivery of effective outcomes as per plans.

- Delivery of on time services that meet the needs of the relevant stakeholders.





- Ensure all legitimate client charges are collated monthly with accuracy and appropriate support and approved documentation.

- Promotes Kaizen reports for innovations on working procedures

- Continually be alert to and aware of innovation in industry that can be adapted to the ACIL models.

- Communicate improvements thru discussion with justification both written and verbal throughout the team for agreement and implementation.

- Ensure that all technicians with more than six (6) months of experience working with/for EPIROC equipments or contractors have the certification SL1

- Proper competence development matrix follows up for all employees.

- Proper mentoring execution process, with respective learning validation.

Qualifications

Qualification, Skills and Experience

- Degree/ Diploma in Mechanical/ Electrical Engineering.

- SAP user experiencedExposure to working in a large contract Environment.

- Demonstrable understanding of equipment costs and operating influences on costs.

- Exposure to reliability engineering

- Knowledge of CAPEX, OPEX, Contract Management.

- Good communication skills oral written

- Sound report writing skills

- Financial acumen and understanding of cost implications and costing models.

- Understanding equipment reliability and availability requirements and implications

- Solid ability to plan and organise work.

- Demonstrate diagnostic and troubleshooting skills

- Ability to work through others to achieve goals and objectives

- Conflict management skills

- Sound customer liaison and negotiation skills

Key competencies

Key competencies required for this role:

- Strong personality, able to work independent.

- Result oriented with strong ability to execute.Well organized Systematic.

- Ability to communicate effectively with people at various level of organization.

- Strong written, oral interpersonal communication skills including communication with non-technical people.

Location

Udaipur

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Service Engineer - KY (Udaipur)
🏢 Epiroc Mining India
📍 Udaipur