04 Oct
|
Hopezen International Private
|
Kozhikode
04 Oct
Hopezen International Private
Kozhikode
We are looking for a Service cum Admin Executive to handle customer service coordination, administrative activities, and basic technical support for home automation products and services. The ideal candidate should have good communication skills and a basic understanding of electrical or technical systems.
Key Responsibilities
- Handle customer calls and service enquiries.
- Coordinate service requests, installations, and follow-ups.
- Communicate with customers and technicians regarding service requirements.
- Maintain service records, customer details, and basic documentation.
- Assist with administrative and office-related tasks.
- Provide basic technical information and understand electrical/home automation requirements.
- Coordinate with the service team to ensure timely resolution of customer issues.
- Follow up with customers for feedback and service completion.
- Support telecalling and customer relationship activities when required.
Requirements Any degree.
- Minimum 1 year of experience in a service, telecalling, customer support, or similar field.
- Basic knowledge of electrical or technical systems.
- Positive communication and interpersonal skills.
- Basic computer knowledge and documentation skills.
- Ability to coordinate with customers and technical/service teams.
- Willingness to learn home automation products and technologies.
Pay: ₹15,000.00 - ₹17,000.00 per month
Work Location: In person
📌 Service cum Admin Executive (Kozhikode)
🏢 Hopezen International Private
📍 Kozhikode