Experience: 4-7 years

Key Responsibilities

- Provide L2 administration and troubleshooting for physical servers and operating systems.
- Perform advanced OS troubleshooting, performance analysis and service recovery.
- Perform server provisioning, configuration, patching and maintenance activities.
- Support Production, DR, Quality and Non-Production environments.
- Troubleshoot server connectivity and work with network teams on switch/network issues.
- Analyze logs, identify recurring problems and implement corrective actions.
- Escalate complex hardware/OS issues to L3 with proper technical analysis and documentation.

Required Skills

- Must to have hands-on experience with below server/OS support.

SUSE Linux Enterprise Server (SLES), Red Hat Enterprise Linux (RHEL),

AIX (Advanced Interactive Executive), Solaris for SPARC and x86 platforms,

- Good understanding of enterprise server hardware and networking.
- Experience with incident, problem and change management.
- Robust troubleshooting and root-cause analysis skills.
- Experience supporting enterprise Production/DR environments.

📌 Server / OS Support Engineer (Hyderabad)
🏢 360Ex Technologies
📍 Hyderabad