About the Role

We are seeking an experienced and highly organized Senior Sales Support professional to support the sales and admissions functions across Eton College, Taylor Pro College, and Multihexa Career College .

The role will be responsible for generating and managing B2B leads, supporting education agents and students, driving applications and enrolments, coordinating admissions activities, and maintaining an active sales pipeline .

In addition to sales and admissions support, the Senior Sales Support will assist with Canadian provincial student aid applications, particularly BC Student Aid , provide guidance to students on eligibility and documentation, prepare performance reports, and support the onboarding and development of new sales agents.

The ideal candidate is a solid communicator with excellent organizational skills, education-sector experience, and the ability to manage multiple priorities while maintaining high standards of accuracy and customer service.

Key Responsibilities

B2B Sales & Lead Management

- Generate, qualify, and manage B2B leads for Eton College, Taylor Pro College, and Multihexa Career College.
- Build and maintain an active sales pipeline through consistent prospecting, follow-ups, and relationship management.
- Coordinate with education agents, recruitment partners, and direct students to drive applications and enrolments.
- Conduct inbound and outbound calls and email communications with prospective students, agents, and partners.
- Schedule counselling calls, follow-ups, meetings, and other sales-related activities.
- Support sales teams with proposals, presentations, pricing inquiries, and other sales materials.
- Identify opportunities to improve lead conversion and support achievement of monthly and intake-based sales targets.
- Maintain regular communication with prospects and partners throughout the sales and admissions journey.

Admissions & Student Support

- Support students throughout the complete admissions process, from initial inquiry through application and enrolment.
- Prepare, process, and manage admissions documentation, including:
- Letters of Acceptance (LOA)
- Enrolment letters
- Transcripts




- Welcome letters
- Other required admissions documentation
- Ensure applications and admissions files are complete, accurate, and processed within required timelines.
- Coordinate with Admissions, Finance, Operations, and Academic teams to resolve application and enrolment issues.
- Maintain up-to-date knowledge of programs, admission requirements, intake timelines, and institutional policies.
- Provide professional and timely support to students and agents throughout the admissions process.

Student Aid Support

- Support students with Student Aid applications , with a primary focus on BC Student Aid files.
- Research and maintain current knowledge of student aid programs and requirements across Canadian provinces.
- Guide students accurately regarding eligibility requirements, required documentation, application procedures, and timelines.
- Assist students in identifying and resolving documentation or application issues.
- Coordinate with relevant internal teams to ensure student aid-related requirements are properly addressed.
- Maintain accurate records and follow institutional procedures when handling student aid information.

Sales & Admissions Reporting

- Track leads, applications, conversions, and enrolments using internal systems, CRM platforms, and reporting tools.
- Ensure sales and admissions data is accurate, complete, and consistently updated.
- Maintain an accurate record of pipeline activity, student applications, and enrolment status.
- Prepare and submit weekly and monthly sales and admissions performance reports to management.
- Provide relevant data and insights to support management decision-making and target monitoring.




- Act as the data custodian for sales and admissions records in accordance with institutional policies and procedures.

Sales Agent Training & Development

- Conduct training sessions for new sales agents covering:
- Admission processes
- Sales workflows
- Program knowledge
- Student counselling processes
- Internal systems and procedures
- Support the onboarding of new and junior sales agents.
- Provide guidance and coaching to sales agents to help improve their understanding of admissions processes and sales workflows.
- Assist management in identifying training needs and performance improvement opportunities.
- Share updates regarding program offerings, admission requirements, intake timelines, and institutional policies.

Operational & Administrative Support

- Support month-end and intake-based enrolment targets through proactive follow-ups and pipeline management.
- Coordinate with internal departments to resolve sales, admissions, student, and enrolment-related concerns.
- Maintain strong communication and collaboration across Sales, Admissions, Finance, Operations, and Academic teams.
- Stay informed of changes to programs, policies, procedures, student aid requirements, and institutional processes.
- Perform additional sales support, administrative, reporting, training, or operational duties as assigned by management.

Qualifications & Experience

- Diploma or degree in Business, Marketing, Education, Administration, or a related field is preferred.
- Proven experience in sales support, education sales, student recruitment, admissions, student services, or a related field .
- Experience working with education agents, B2B partners, or student recruitment channels is highly desirable.
- Experience supporting Canadian post-secondary admissions is an advantage.
- Knowledge or experience with BC Student Aid or Canadian provincial student aid programs is highly desirable.
- Previous experience training, coaching, or onboarding junior sales staff is an asset.
- Strong understanding of sales pipelines, lead management, follow-up processes, and conversion tracking.

Working Hours

- 9am to 5:30pm Vancouver Time

Salary:

- INR 30,000 to 40,000 per month

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